Legal
Privacy Policy
Privacy policy
Effective Date: March 16, 2026
Rites of Wellness, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from any of our websites, booking platforms, or digital experiences (collectively, the “Sites”).
This includes interactions related to our apothecary retail, tea parlour reservations, events, and online shop.
By using our Sites, you agree to this Privacy Policy.
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1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Event registrations and reservations
• Communications submitted through forms or email
B. Payment Information
Payments are processed securely through third-party providers such as Shopify and Square.
We do not store full credit card numbers. Payment processors collect and handle your payment information in accordance with their own privacy policies.
C. Automatically Collected Information
We automatically collect:
• IP address
• Browser and device information
• Cookies and usage data
• Pages viewed and interaction data
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2. How We Use Your Information
We use your information to:
• Process transactions, orders, and reservations
• Provide customer support and respond to inquiries
• Send confirmations, updates, and service-related communications
• Deliver newsletters and marketing (if you opt in)
• Improve our website functionality and offerings
• Detect and prevent fraud or misuse
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3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
• Service providers, including payment processors, email platforms, and website hosting services
• Shopify for order processing and storefront functionality
• Square for in-person and online payment processing
• Legal authorities if required to comply with applicable laws
These third parties only use your information as necessary to provide services on our behalf.
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4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Keep the website functioning properly
• Understand user behavior
• Improve performance and user experience
You can control or disable cookies through your browser settings.
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5. Email & Marketing Communications
If you opt in, we may send:
• Product updates
• Event announcements (including Rites, Roots & Remedies and tea parlour experiences)
• Promotions and seasonal offerings
You may unsubscribe at any time using the link in any email.
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6. Data Retention
We retain your information only as long as necessary to:
• Fulfill orders and services
• Maintain business and financial records
• Comply with legal obligations
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
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8. Your Privacy Rights (Including California Residents – CCPA/CPRA)
If you are a California resident, you have the right to:
• Know what personal information we collect, use, and share
• Access the personal information we hold about you
• Request deletion of your personal information (subject to legal exceptions)
• Correct inaccurate information
• Opt out of the sale or sharing of personal information
• Note: We do not sell your personal information
• Limit use of sensitive personal information (if applicable)
• Non-discrimination for exercising your rights
To submit a request, contact us at:
[Insert Email Address]
We may need to verify your identity before processing your request.
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9. Third-Party Services & Links
Our Sites may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.
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10. Children’s Privacy
Our Sites are not intended for individuals under 13. We do not knowingly collect personal information from children.
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11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
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12. Contact Information
Rites of Wellness, LLC
P.O. Box 5022
River forest, IL. 60305-5022
Hello@ritesofwellness.com
Data Controller
Rites of Wellness, LLC
Collected Personal Data
Name, email, phone number, billing and shipping address, payment details (processed by third parties), order history, reservation details, IP address, device and browser data, and website usage information.
Purpose of Collecting Data
To process orders and bookings, provide customer support, send updates and marketing (if opted in), improve website performance, maintain records, and prevent fraud.